Preparing a Breach Prosecution File - 1 day
Effective Disciplinary Investigations -1 day
Conducting Effective Disciplinary Interviews - 1 day
Cognitive Interviewing Skills - 1 day
Effective Courtroom Practice - 1 day
Writing Pre Sentence Reports - 1 day
Managing Staff Absence - 1 day
Presenting Breaches in Court - 1 day
Reducing the Risk of Disability Discrimination
Reducing the Risk of Bullying and Harassment
Conducting Effective Disciplinary Hearings
Social Media - implications and liabilities for organisations

Preparing a Breach Prosecution File - 1 day

The aim of this one day course is to provide NPS / YOT staff with the core skills necessary to prepare a breach prosecution file and comply with the appropriate legislation in relation to evidence and disclosure.

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Effective Disciplinary Investigations -1 day

Conducting an employee investigation effectively requires skill and tact. This one day course will show HR practitioners, line managers and counter fraud staff how to fulfil their obligation to investigate disciplinary complaints relating to employee misconduct prior to disciplinary action. The course will also demonstrate how to gather evidence to the criminal standard in cases of suspected criminal activity.

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Conducting Effective Disciplinary Interviews - 1 day

Disciplinary and investigative interviews need to be planned and executed with care if your evidence is to be used as the basis for disciplinary action or if you wish such evidence to be admissible in further civil or criminal proceedings. This practical one day course will provide managers and HR professionals with the opportunity to develop and practise generic interviewing skills and establish how to avoid some of the common errors. Although this course will focus on interviews in relation to employee misconduct with a view to taking disciplinary action, the role and function of PACE 1984 will also be briefly covered.

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Cognitive Interviewing Skills - 1 day

Cognitive Interviewing is a method of interviewing using a proven series of memory retrieval techniques which aim to increase the amount of information that can be obtained from a subject. Cognitive interviewing is therefore an ideal tool for interviewers. The main benefit of cognitive interviewing is that it can obtain up to 40% more relevant information about a specific event or incident. This means interviewers will be able to take statements and prepare cases based on accurate facts, even if the event happened months or years ago. A truly powerful tool which can cut down the amount of time interviews take and eliminate the need for costly re-interviews. This course will therefore be of particular interest to those preparing breaches and writing court reports.

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Effective Courtroom Practice - 1 day

Effective Courtroom Practice is a practical course designed to develop the personal skills and confidence of court officers when appearing in court on behalf of the NPS / YOTs. This participative 1 day course will improve officers' courtroom conduct, personal presentation and request handling when speaking in court.

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Writing Pre Sentence Reports - 1 day

This course is aimed at probation and YOT staff. It provides an excellent introduction to the essentials of report writing. The aim of this participative one day course is to enable participants to develop the necessary skills to write effective pre sentence reports in compliance with appropriate National Standards.

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Managing Staff Absence - 1 day

A recent survey conducted by the Chartered Institute of Personnel and Development showed that, on average, employee absence (due to sickness) could cost an estimated £1,500 a year for every member of staff (when all the direct and indirect factors are taken into account). This one day course will provide invaluable help to managers seeking to implement effective low-absence strategies in an ethical and equitable manner.

The aim of this participative one day course is to assist managers in improving their absence figures and building a strong attendance culture.

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Presenting Breaches in Court – 1 day

This training course is practical and has been designed to develop the personal skills and confidence of NPS / YOT officers when presenting breaches in court. It is a participative 1 day course aimed at improving officers' courtroom conduct, personal presentation and question handling when appearing in court.

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Reducing the Risk of Disability Discrimination

The Disability Discrimination Act makes it unlawful for employers to discriminate against or harass disabled people throughout the life of the employment relationship and in some cases even beyond. It is therefore essential that managers are aware of their obligations to those qualifying under the Act in order to avoid discrimination and potential litigation.

The aim of this one day course is to assist managers in raising their awareness relating to disability discrimination. Furthermore managers will also learn how to embed best practice principles into their day-to-day management activities which should result in fairer and more transparent procedures and thus reduce the risk of discrimination claims.

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Reducing the Risk of Bullying and Harassment

Organisations and individual managers can be held liable for acts of bullying and harassment. ACAS and the Chartered Institute of Personnel and Development recommend that one of the main ways organisations can reduce the risk of employee claims is by training managers in the issues relating to this complex and at times misunderstood phenomenon.

This aim of this one day course is to assist line managers in understanding what bullying and harassment is and what their obligations are towards employees. Further advice will be provided to enable managers to identify and deal with such behaviour amongst staff as well as how to deal with malicious or retaliatory claims and reluctant witnesses.

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Conducting Effective Disciplinary Hearings

Conducting a disciplinary hearing effectively and fairly requires careful thought and planning. This one day course will show managers how to plan and run disciplinary hearings whilst staying on the right side of the law thus reducing the risk of procedural errors and potential employee claims for unfair dismissal.

As a result of the training participants will have a greater understanding of the current statutory framework relating to disciplinary hearings as well as being able to identify the necessary procedural steps of a disciplinary hearing. Participants will also learn about the communication skills needed to conduct a successful hearing and also find out more about how to improve their decision making in relation to employee misconduct.

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Social Media - implications and liabilities for organisations

This one day course aims to assist organisations in understanding not only the advantages of enabling their employees to engage with social media but also the problems and liabilities it can create within the employment relationship. In particular this course will address the crucial issues of data protection, cyber-bullying, flame mail and organisational exposure to employment litigation and even civil claims as a result of the virtual conduct of their employees.

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National Probation Service / Youth Offending Teams

Avon Probation Service
Bedfordshire Probation Service
Bedfordshire Youth Offending Team
Berkshire Probation Service
Birmingham YOT
Blackpool Youth Offending Team
Bolton Youth Offending Team
Buckinghamshire Youth Justice
Cambridgeshire Probation Service
Caerphilly & Blaenau Gwent Youth Offending Team
Cheshire Probation Service
Cheshire Youth Offending Team
Cleveland Probation Service
Cornwall YOT
Coventry YOT
Cumbria Probation Service
Derbyshire Probation Service
Dorset Probation Service
Ealing YOT
East London NPS
East Sussex Probation Service
Essex Probation Service
Essex DAT
Gloucestershire Probation Service
Greater Manchester Probation Service
Greenwich YOT
Gwent Probation Service
Hartlepool YOT
Hounslow YOT
Humberside Probation Service
Inner London Probation Service
Kent Probation Service
Kensington & Chelsea Youth Offending Team
Lambeth YOT
Lancashire Probation Service
Lancashire Youth Offending Team
Lincolnshire Probation Service
Merseyside Probation Service
Merthyr Tydfil YOT
Middlesex Probation Service
Norfolk Probation Service
North East London Probation Service
Northumbria Probation Service
Nottinghamshire Probation Service
Rochdale YOT
Salford YOT
Somerset Probation Service
South Devon YOT
South East London Probation Service
South Glamorgan Probation Service
South Yorkshire Probation Service
Suffolk Probation Service
Surrey Probation Service
Surrey Youth Justice
Sussex Probation Service
Teesside NPS
Thames Valley NPS
Torbay YOT
Warwickshire Probation Service
West Glamorgan Probation Service
West Kent YOT
West Midlands Probation Service
West Midlands Probation Training Consortium
West Sussex YOT
West Yorkshire Probation Service
Wigan Youth Offending Team
Wiltshire Probation Service
Wolverhampton YOT
Worcestershire & Herefordshire YOS
Yorkshire & Humberside Consortium

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