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The Company
Who are we?
What do we do?
How will you benefit?
Code of Conduct


The People
Richard Payne
Naomi Goulding
Kevin Hall
Michael Aston
Phil Lyons


Our Services
Professional Service Firms
Local Authorities & Housing Associations
National Probation Service / Youth Offending Teams
Universities – Staff Development
Universities – Graduate Schools & Student Training


Professional Service Firms
Lead consultant - Richard Payne
Effective Disciplinary Investigations – 1 day
Conducting Effective Disciplinary Interviews – 1 day
Cognitive Interviewing Skills – 1 day
Interviewing Under Caution – 2 days
PACE and Criminal Investigations – 1 day
Effective beauty parades & pitches - 2 days
How To Generate Income from Specialist Training - 1 day
The case for training
What are the benefits to your firm?
Training venue
Our approach to the training process
- Pre-course
- Course delivery
- Post course
Conflict of interest
Confidentiality
Fees

Professional Service Firms



Local Authorities
Effective Disciplinary Investigations - 1 day
Conducting Effective Disciplinary Interviews - 1 day
Cognitive Interviewing Skills - 1 day
Practical Surveillance Skills - 2 days
The Clean Neighbourhoods & Environment Act 2005 - Investigation & Enforcement - 1 day
Surveillance Methods & RIPA 2000 - 1 day
PACE & Criminal Investigations - 1 day
The Effective Witness - 1 day
Interviewing Under Caution - 2 days
Effective Prosecutions Skills - 1 day
Preparing A Prosecution File - 1 day
Maximising the Courts’ Sentencing Options - 1 day
Managing Staff Absence - 1 day
Criminal Investigations & Surveillance Methods - An Essential Guide for Education Welfare Officers
The Essential Guide to ASBOs, ASBIs & Closure Orders - 1 day
Effective Vocal Skills for Elected Members - ½ day

National Probation Service / Youth Offending Teams
Preparing a Prosecution File - 1 day
Effective Disciplinary Investigations -1 day
Conducting Effective Disciplinary Interviews - 1 day
Cognitive Interviewing Skills - 1 day
Effective Courtroom Practice for Court Officers- 1 day
Writing Pre Sentence Reports - 1 day
Managing Staff Absence - 1 day
Presenting Breaches in Court - 1 day

Universities - Staff Development
Richard Payne - Lead Consultant
Communicating Your Research to Non Specialists - ½ day
Delivery Techniques for Lecturers Working With Large Groups - ½ day
Pronunciation Skills Consultations for Non Native English Speakers – 1 day (8x40 minute sessions)
Effective Vocal Skills & Voice Care for Lecturers - 1 day
Presenting Research Orally - 1 day
How To Teach & Assess Presentation Skills - 1 day
Managing Staff Absence - 1 day
Presentation Skills Master Class - 1 day

Universities - Graduate Schools & Student Training
Generic Student Presentation Skills – 1 day
Presenting Research Orally – 1 day
Communicating to Non Specialists - ½ day
Succeeding at Recruitment Interviews – 1 day or ½ day
Improving Student Employability – ½ day

Articles
The Vocal Skills Pocketbook
Facing the spotlight
The Effective Witness
Presenting with confidence
Presenting voice skills to lecturers in Co Limerick
Improving your soft skills
Find your public voice
Using your voice effectively

Placing The Training and Development Practitioner on the Strategic Map
Sound Advice – Training and Learning Magazine
Voice Care Tips – Child Education Magazine

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